Terms & Conditions

Last updated: 18 October 2026

These Terms & Conditions govern your use of https://nehacollections.com, owned and operated by [Business Legal Name], [Full Address] (GSTIN: [GSTIN]). By browsing the Website or placing an order, you agree to these terms. If you do not agree, please do not use the Website.

1. Eligibility

You must be at least 18 years old, or use the Website under the supervision of a parent or guardian, and be capable of entering into a contract under the Indian Contract Act, 1872.

2. Your account

You are responsible for keeping your login details safe and for all activity under your account. Please give correct and complete information. We may suspend accounts that are used for fraud or misuse.

3. Products and pricing

All prices are in Indian Rupees (₹) and include applicable taxes (GST) unless stated otherwise. Shipping charges, if any, are shown at checkout.
We try to show product colours and details accurately. Actual colours may vary slightly because of screen settings and photography lighting.
Handcrafted and embroidered products may have small variations; these are not defects.
Prices, offers and availability may change without notice. In case of an obvious pricing error, we may cancel the order and give a full refund.

4. Orders

Your order is an offer to buy. We accept it when we dispatch the product. We may refuse or cancel an order because of stock unavailability, pricing errors, suspected fraud or an undeliverable address. If you have already paid, you will receive a full refund.

5. Payments

Online payments (UPI, debit/credit cards, net banking, wallets) are processed securely by Razorpay. We do not store your card or banking details.
Cash on Delivery (COD) is available on eligible orders and PIN codes. We may ask you to confirm COD orders by phone or WhatsApp.
Coupons and discounts cannot be exchanged for cash and only one coupon can be used per order unless stated otherwise.

6. Shipping, cancellation and returns

Delivery, cancellation, return, exchange and refund are governed by our Shipping & Delivery Policy and Cancellation & Refund Policy, which form part of these terms.

7. Intellectual property

All content on this Website — logo, product photos, designs, text and graphics — belongs to Neha Collections. You may not copy, reproduce or use it for commercial purposes without our written permission.

8. Prohibited use

You agree not to use the Website for any unlawful purpose, to place fake orders, to interfere with the Website’s security, or to post false or abusive reviews.

9. Limitation of liability

We are not liable for indirect or consequential losses arising from the use of the Website or our products. Our total liability for any order is limited to the amount you paid for that order.

10. Governing law

These terms are governed by the laws of India. Any dispute will be subject to the exclusive jurisdiction of the courts at [City], [State].

11. Changes

We may update these terms at any time. The latest version will always be on this page.

12. Contact

Questions about these terms? Write to info@nehacollections.com or call [Phone Number].

Terms & Conditions